Name: Memoirs® 60" x 33-3/4" alcove bath, left drain
Brand: kohler
SKU: K-721-0
Price: 2427.41 USD
Availability: InStock
Rating: 2.5 (4 reviews)

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I purchased this tub directly from Kohler.com. It is a 400 lb. tub. My contractor found a hair line crack at the head of the tub right next to the overflow. I am not certain what to do. I sent the photos to Kohler; called them to check if they received it and they told me it typically takes an hour to one and a half hour to get it via email, which I found to be odd. I am just trying to submit this claim to get this resolved. I will see what happens. This tub isn't cheap, so I am truly upset that it was delivered this way.

BEAUTIFUL TUB. DELIVERED DAMAGED

Beautiful Cast Iron Tub- largest in gallons; this is the second bathtub ordered in the model- can not compare Cast Iron to Acrylic- far superior product.

Soak

KO31918

I bought this tub trough Kohler online. I read all the reviews, so I felt ready to critique what I was paying for and knowing from the past (like 18yrs ago) experience with them- knowing they are capable of high quality with flawless finish. The fourth tub arrived, still zero luck. From lacking full enamel, to air bubbles (barely visible) to the big issue of why I keep rejecting tub after tub after tub: black specs in apron finish. Quality person said it is acceptable as it is ash from the kilning process. I find it odd that 18 yrs. & 25 years ago when I last bought Kohler tubs- there was not this issue in their cast iron. I'm very sorry Kohler this is not acceptable finish or reason. Kohler representatives have been hit or miss, today was a miss and they returned my order (by their choice) and will not be sending another replacement due to my dissatisfaction (by their choice). I'm trying a different cast iron tub style, one with higher star rating. If that fails in my quality standard and expectation I will go to another brand. give them one more time to redeem themselves seeing as I'm a Wisconsinite... If they shipped four tubs and sent back each one- I really question the inspection process, they have these days, and the inspector's attention to detail.  YES, tub has scroll work pattern for the slip resistant bottom, I have no issue with the pattern even though it doesn't suite this tubs style.

Huge finish quality issues

This lovely looking bathtub had a surprise not detailed or mentioned that I saw.
I looked at it before installation and that the elaborate fancy scrollwork pattern on the bottom of the tub was in the protective plastic sheet, but no it was actually etched into the bottom of the tub. Had I realized it looked like this I would NOT have ordered it. I'm rather sick about it as it was a detail that in my mind does not work in conjunction with the classical lines of this collection. I don't understand why that detail was not conveyed on the front end by both Kohler and Ferguson Enterprises

Scrollwork bottom NOT SHOWN!!

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With rich detailing reminiscent of crown molding, KOHLER® Memoirs brings classic architectural style to your bathroom. The 60" x 36" rectangular drop-in bath is constructed of durable cast iron with a Safeguard® slip-resistant surface for many years of reliable use. Pair this timeless design with other products in the Memoirs collection for a sophisticated bathroom ensemble.

Classic detailing and durable cast iron construction make the K-721 bath a stylish and practical choice for your bathroom.

Memoirs®60" x 33-3/4" alcove bath, left drain

Memoirs®
60" x 33-3/4" alcove bath, left drain